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Optional features for all Windows Dedicated hosting plans |
Fedora Linux dedicated hosting
0.00/monthly
Fedora Linux dedicated hosting With PLESK 0.00/monthly
Fedora Linux dedicated hosting With ENSIM
0.00/monthly
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- Fedora
- Sendmail
- Apache Web Server PERL
- Procmail
- POP3
- MySQL BASH
- PHP
- IMAP
Fedora
Launched in 2003 Fedora was designed to be the development forum for
new Linux and open source technology. Simply put, Fedora is bleeding
edge technology released early and often. Created by the developer
community, with contributions from Red Hat, Fedora is designed to
meet the needs of the open source community and drive rapid
technology development.
Ensim For Linux
Learn More Easy-to-use control
panel automates and manages most common web site hosting tasks.
Manage one or more domains on a dedicated server. Upgrades and
security patches automatically uploaded via central control system.
Ensim Basic for Linux is a complete professional-grade software
package that helps webmasters manage their own dedicated web server,
host unlimited domains and email accounts. Ensim Basic:
Empowers you
to easily manage your own web server with little technical expertise
required
Server Management
- Configure, start and stop applications
- Reboot servers
- Scan for viruses
- Modify, apply OS and application patches at your convenience
Site Management
- Manage IP and name-based sites
- Manage subdomains and multiple MySQL databases
- Manage mail: aliases, responders, spam filters
- Configure web server
- Deploy scripts
- Deploy e-commerce (Seamlessly integrates with Miva Suite)
User Tools
- Web-based mail
- Intuitive, easy-to-use control panel graphical user interface
developed by top design firm
- Online and page-specific Help and Quick Start Guides
- Spam control
Allows you
to add enhanced website capabilities such as portals and content
management, discussion boards, chat, photo albums, web form management
and e-commerce by installing popular web applications with Ensim
Power Tools*
More info on Ensim Basic Features & Benefits
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| Features |
Benefits |
| Easy management
of your own dedicated web server!
- User-friendly, intuitive control panel graphical user
interface developed by top design firm
- Online and page-specific Help and Quick Start Guides
|
Minimal technical expertise required |
| Manage robust
websites
- Simple, yet complete toolset to control applications,
upload files, add new subdomains, manage multiple databases
and control the site's mail configurations
- Manage an increasingly compelling website, with little
intervention required from our support staff
|
Manage dynamic websites with complete
control |
| Make modifications
and receive security patches at your convenience
- Ensim control panel separated from underlying operation
system and applications
- Runs on standard Linux applications such as Apache, PhP,
mySQL, PERL and Pro FTP
|
Stay up-to-date on operating system
and application patches |
Protect your
web server from email borne virus attacks
- Server-wide virus protection
|
Helps you protect your sites from
being down due to server-wide crashes |
Deliver control
to your users at your convenience
- Users can have the ability to set Spam control that's
appropriate to their level of comfort or you can set server-wide
Spam policies
|
You have the flexibility to delegate
Spam policy to the user-level |
 Ensim
Pro is a sophisticated software solution that transforms a server
into a professional web hosting business. Today, more than 18,000
providers rely on Ensim software to support their web hosting businesses.
Acquire and retain customers by providing professional-quality
services:
- Secure your customers' data with Ensim's virtual private file
system so users can only access their own confidential data -
and no one else's. Giving shell access to your customers is no
longer a concern as Ensim Pro has you protected.
- Delegate control to your users by allowing them to control their
individual Spam policy and install popular web applications to
increase their website capabilities.
- Provide tailored solutions to meet individual customers' needs.
Ensim Pro offers today's most advanced customization features.
You can offer simple, entry-level plans for novice customers and
sophisticated e-commerce and Web portal hosting for advanced customers
- Build brand identification with Ensim's advanced customization
tools to help you promote your brand and differentiate your service
offerings.
- Offer a simple, relevant user interface with an intuitive
control panel that helps customers manage their ongoing website
maintenance without calling you for support. Easily turn specific
applications on and off to match their individual needs.
- Take advantage of vast support resources through the industry's
largest and fastest-growing user and developer communities.
Ensure profitability by allowing you to:
- Contain costs by automating common hosting tasks to help you
quickly and easily deploy new sites, configure users, manage email
and more
- Increase revenues by building profitable reseller channels to
serve a broader customer base.
- Maximize profits by having the ability to accurately measure
and bill for total bandwidth usage by each website.
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| Features |
Benefits |
Automate
common hosting tasks
- Deploy new sites, configure users, manage email
|
Reduce cost & save
time |
Deliver secure
access
- Virtual private file system
- Delegate remote access and scripting languages to customers
|
Prevent theft of customers'
data
Increase customer satisfaction |
Build targeted
service plans
- Bundle web applications & server resources
- Deploy new sites with click of a button!
|
Serve a broader customer
base |
Accurately
measure & bill for all bandwidth use
- Robust tools to determine total bandwidth usage by your
customers
- Reports bandwidth usage by each website - http, ftp, mail
and remote access traffic
- Your customers can measure bandwidth usage too!
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Maximizes revenues |
Differentiate
service offering
- Advanced customization tools
- Custom "skins"
|
Establish brand identity |
Build a profitable
reseller channel
- Sell websites in bulk
- Delegate control to reseller
- Add resources with just a few mouse clicks
|
Increase revenues |
Deliver control
to your users
- Users set level of Spam control that's appropriate to
their level of comfort
|
Prevents displacement
of important emails for certain customers |
Protect your
servers from email borne virus attacks
- Server-wide virus protection
|
Protects customer sites
from being down due to server-wide crashes
Reduces customer support calls |
Make modifications
and receive security patches at your convenience
- Ensim control panel separated from underlying operation
system and applications
- Runs on standard Linux applications such as Apache, PhP,
mySQL, PERL and Pro FTP
|
Stay up-to-date on operating
system and application patches |
Minimal technical
expertise required!
- User-friendly, intuitive control panel graphical user
interface
- Online and page-specific Help and Quick Start Guides
|
Lower support costs |
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Eserves has made a commitment to its customers to provide the
highest level of support in the industry. With Value Support, you get 24/7 phone and email support, so
whenever you need help you can count on us to be here for you. In
addition, Value Support members can take advantage of the strongest
SLAs in the industry, both for Network and Hardware guarantees.
Value Support features:
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| Network
Troubleshooting |
We will proactively troubleshoot
connectivity issues within our network and with our upstream
providers. This is limited to packet loss and latency on our
internal network, and between our internal network and our
upstream providers. |
| Server
Monitoring |
All dedicated servers are
monitored for uptime through a ping (ICMP) request, in 10
minute intervals. If your server fails to respond after two
consecutive ping requests, our Operations Center staff is
instantly notified and will reboot the server for the
customer. Individual applications are not monitored by this
service. |
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| Server
Reboots |
Eserves will provide server
reboots free of charge to all dedicated server customers when
requested by either phone or email. Power cycling the machine
may be required. In certain instances we may require your
password for file system checks. |
| DNS
Troubleshooting on Eserves's Name Servers |
We will troubleshoot and resolve
any DNS problems on the Eserves name server (nsX.primarydns.com).
In the cases where the issue is caused by the registrar of the
domain, the customer will have to contact the registrar
directly. |
| Hosting
Control Panel Support |
Includes Ensim and PLESK Server
Administrator.
Ensim and PLESK tutorials are provided from the PLESK site and
Ensim site are excellent resources.
We will ensure the Control Panel application is installed and
running properly on your Eserves dedicated server. If the
default install or configuration fails due to any change from
the default install or configuration, we will offer a server
reinstall to our latest Control Panel version, at a one time
fee of $150 Cdn, 100 €, 120 Usd. If the problem is related to Ensim or PLESK
itself we will resolve the problem for you. If the problem is
related to the way an unsupported third party application
interacts with the Control Panel, you must contact that
software vendor for technical support. Third party software
may prevent Ensim from completing scheduled updates or
patches. |
| Installed
Services and Applications |
For Eserves installed services and
applications, e.g. web server, mail server, FTP server,
database, PHP, etc, we will ensure the installed service or
application, on your Eserves dedicated server is running at
the time of the default install or configuration. If the
default install or configuration fails due to any change from
the default install or configuration, we will offer a server
reinstall to our latest Operating System installation version,
at a one time fee of $150 Cdn, 100 €, 120 Usd. Data integrity will be the
responsibility of the customer. |
| Installation
of Vendor Released Patches Upon Request |
We will install, at customer
request, any vendor released updates or patches necessary for
proper and secure server operation. Eserves cannot guarantee
that these patches will not stop or break the software and
applications on the server. Customers should research the
compatibility of these patches and verify that they will
function properly within the Operating System and with all
third party software installed on the server before requesting
installation. Server failures due to updates or patches will
be escalated to the Systems Administration team for rollback
or other resolution. This procedure my take up to 24 hours and
may be considered as Professional Services, please plan
accordingly. |
| Urchin
Web Statistics |
Support from the Urchin Software
Corporation is not included in your service agreement. If you
would like to receive support from the Urchin Software
Corporation directly, you can purchase hourly support via
email or phone at, http://help.urchin.com/. Urchin help
information, knowledgebase articles, manuals, and whitepapers
are also here, http://help.urchin.com/ |
| Miva
Merchant |
Support from the Miva Corporation
is not included in your service agreement. If you would like
to receive support from the Miva Corporation directly, you can
purchase standard email or phone support at, http://www.miva.com/support/.
Miva help information, knowledgebase articles, manuals, and
whitepapers are also here, http://www.miva.com/support/. |
| ColdFusion |
Support from the Macromedia
Corporation is not included in your service agreement. If you
would like to receive support from the Macromedia Corporation
directly, you can purchase a support program for email and
phone support at, http://www.macromedia.com/support/programs/.
ColdFusion help information, knowledgebase articles, manuals,
and whitepapers are also here, http://www.macromedia.com/support/coldfusion/. |
| Dedicated
Server Hardware Repairs |
We will replace any piece of
failed hardware on a dedicated server for one of equal or
greater value. Data integrity will be the responsibility of
the customer. |
| Compromised
Servers |
We will reinstall all compromised
servers. There will be a one time fee of $150 Cdn, 100 €,
120 Usd. Data integrity
will be the responsibility of the customer. |
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| Technical
Support |
In order to provide you with the
best possible support as efficiently as possible, we have
developed a support request management system. Please follow
the instructions below to start your request for assistance. 1. Start on the web. Click on
http://www.eserves.com/professional_web_hosting.html and click on insert new request. After submitting your
request, you will receive a confirmation email. This email
will contain your case number for future reference of this
issue.
2. One of our Technical Support professionals will review
your support request and respond within 24 hours to confirm
resolution of your issue, or to obtain additional information
if needed. Generally, we will process all cases in the order
in which they are received.
3. When calling Technical Support about an open support
request, please have your case number, member number and
verification code ready.
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$29.00Cdn/monthly
€15.00Euro/monthly
$19.00Usd/monthly
