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Any site transferred to Eserves network from a competing company
will receive free domain and web hosting transfer for every
service package. Every Eserves Host service is backed by our 30 day
money back guarantee, so if you are not happy, you don't have to
pay! Use PROMO CODE: "REFUGEE" if you plan to order
Windows Hosting or Use PROMO CODE: "REFUGEE2" if you plan
to order Linux Hosting in the order form to receive your free domain name and web hosting
transfer. We invite all our new customers to read more about
our Customer's Choice
Commitment
Each customer will also receive:
- Free shipping of all your equipment to any Eserves data center
- Emergency, Platinum setup windows open 24x7
- Personalized migration account representative - Executive
Management Personnel
- Data Center Tours 24x7 - Call and come by - 866-262-0999
- Eserves Inc. financial statements provided upon request - WE
ARE ROCK SOLID AND WILL PROVE IT!
We have established a leadership position in the web hosting
industry by meeting the needs of small companies to large
corporations. Along with providing the best-of-breed web hosting
solutions.
In an industry cluttered with competing technologies and varying
levels of service, Eserves Hosting and Dedicated servers leadership
position is upheld through our customer-centric business model which
allows our customers to be in complete control of their online
presence.
Eserves's unique benefits stem from the following critical
factors:
- Experience
- Depth of Product Offerings
- Rock-Solid Infrastructure
- Innovative Support Technology
- Financial Stability
- Switching to Eserves Is Easy
You can find our web hosting
solutions by clicking here.
You can find our contact
information by clicking here.
Eserves has established a leadership position in the web hosting
industry by meeting the every need of small-to-medium sized business
with best-of-breed web hosting solutions and by providing
comprehensive, instantly scalable web-based technologies to a broad
spectrum of customers.
In an industry cluttered with competing technologies and varying
levels of service, Eserves's leadership position is upheld through
our customer-centric business model which allows our customers to be
in complete control of their online presence.
Eserves's unique benefits stem from the following critical factors,
un-matched by anyone in our industry:
Eserves has been in the web hosting business since 1995, making us one of the early innovators in the industry.
Throughout the years, we have strived to continually improve our services by offering a wide array of choices to our customers. Additionally, we have created a non-traditional corporate environment where feedback from our customers and employees is channeled to our Quality Assurance Department so that we can constantly meet the needs of a fast-growing and ever-changing medium. Because of this, we can enhance each of our products and services on a continual basis and deliver the latest features that are requested by our customers.
"Quality assurance is the focus here at Eserves, and that means that we are constantly seeking to provide the best service and programs, as soon as the new technology becomes available," notes Christopher Faulkner, Eserves CEO. "Pairing our experienced staff with exclusive online tools gives unrivaled power to our customers."
This innovative approach has led Eserves to have the industry's lowest customer churn rate--4%.
In less than seven years, Eserves has developed custom web hosting environments on multiple operating systems (Windows and Unix); created automation systems to setup new hosting accounts in under 30 seconds; created web-based control panels to give our customers the power to instantly manage the services they use; developed custom e-commerce transaction and shopping cart systems; and built a fully redundant, fault-tolerant network encompassing three autonomous data centers in Dallas, Chicago and Los Angeles.
Today, Eserves is able to offer our customers shared, dedicated and all flavors of hosting in between. However, we don't stop there. In our pursuit to becoming a tier-1 full web solution provider, we have created colocation, application hosting, dedicated connectivity solutions, professional services, domain name registration, reseller/partner programs, and over 100 other service offerings. Quite frankly, if you are looking for any web service or Internet infrastructure offering, Eserves has experience in providing it.
Eserves's portfolio of services was created with the small-to-medium business (SMB) in mind. All of our services are backed with a no-questions-asked 30 day money back guarantee--if you are not happy, you don't have to pay! In recent years, we have expanded our portfolio to encompass services that meet the needs of enterprise level customers like GTE, McDonald's, Lay-Z-Boy and others who have selected Eserves to fulfill their hosting requirements.
To provide the most secure and reliable hosting environment, Eserves has constructed our data centers from the ground-up.
Eserves currently operates three data centers built with N+1 and N+3 redundancy and are geographically disbursed in Dallas, Los Angeles, and Chicago. More data centers are planned for the future.
Each data center is designed with 2.5 megawatts of premise power, temperature control systems, fire zones above the ceiling and below the floor, specialized heat/smoke sensors with automatic fire department notification, backup diesel-powered generators, UPS systems, biometric identification systems so only high-level Eserves employees are permitted near your hardware, and 24x7 secured access control systems backed with armed guards. All Eserves data centers and NOC's are staffed 24x7 with expert engineers in IP networking, IT infrastructure and web hosting systems management. We've taken great strides to provide web hosting services to all of our customers.
Our data centers are only as good as our Internet connections. That is why Eserves's bandwidth saturation averages (a measure of how crowded our systems are) are always kept below 30%. We have redundant GigE fiber optic connections (1000Mbits each) with diverse routes to the Internet Backbone, ensuring our servers always have an active connection to the Internet. BGP Peering allows us to automatically re-route traffic away from "Internet Traffic Jams." This means when one part of the Internet slows down your site will not be caught in the bottleneck.
As you might have guessed, our data centers and Internet connections are only as good as our servers that house our customers' web sites. That is why all Eserves's web hosting servers are operated on ultra-fast Dual Pentium 4 based technology with 1+ GB of RAM. We keep our servers at less than 50% capacity so even when traffic peaks, our servers won't overload.
Additionally, Eserves leads the industry in data center industry-specific regulatory compliance and certifications. We currently have the following certifications:
- HIPAA (Health Insurance Portability and Accountability Act) - For the healthcare industry
- GLBA (Gramm-Leach-Bliley Act) - For the financial services industry
- EU Data Protection Directive - For companies conducting business in the European Union
- FISMA (Financial Integrity and State Managers Accountability Act)
- SAS-70 Type I Certified
- ISO 9001:2000 Certified
Eserves hosts hundreds of thousands of customers whose skills range anywhere from novice-level to experts. These range from personal websites to Fortune 500 corporations. The Eserves Technical Support center is staffed 24 hours a day to offer assistance in any area. When the call center cannot resolve a customer's issue, the dedicated Quality Assurance Team steps in to facilitate the resolution of any problem, whether billing, technical or administration. At no point does a Eserves customer feel alone; they know that we are standing by waiting for their call. With 24/7 toll-free technical support, 24/7 online support chat and a dedicated online support center, Eserves is constantly rated in the Top 10 of any list for its support and dedication.
We know however, that great service starts long before you contact us. Therefore, our customized server and network monitoring systems are sophisticated, refined and highly sensitive. We monitor overall performance statistics from our routers and our servers, we monitor basic HTTP response and availability of port 80, we monitor all server-level hardware, and all other port specific services that enable you to fully utilize your web site to its fullest potential. Our monitoring systems not only alert us to what is happening, it also gives us an idea of what might happen if we do not take proactive steps to correct an issue. With our system's predictive fault management technology, we can anticipate fluctuations in disk storage, memory and CPU usage so that when you need resources the most, they will always be available.
All of our support contact methods and system architecture is backed up by a live, up-to-the-minute WAP-enabled network status system available on our web site 24x7. If something happens, our customers are the first to know.
Eserves has been profitable from day one. Our founder, Christopher Faulkner, organically grew Eserves with a conservative "phased-built" business approach that has led us to financial and debt freedom since our first day of operations. Our data centers are built as customer demand warrants, not to the original dot com methodology of "build it and they will come." Eserves's revenue is recycled back into the organization and fuels our expansion efforts and funds our operating capital.
Eserves is privately-owned and was built with $0 of venture capital. Between the years 2000 and 2002 over 5 of the world's largest web hosting firms filed bankruptcy -- Eserves expanded and launched new data centers. Between the years 2001 and 2004 40 of the world's largest web hosting firms laid off 20%+ of their staff -- Eserves added an additional 75 staff members to meet our triple digit growth. This disciplined business model means that we are here today and will definitely be here tomorrow to serve our customers. In 2005, Eserves has announced expansion plans in North American to build data centers in San Jose and Newark. All of these data centers are financed in cash-on-hand at Eserves.
- Will Eserves transfer my domain name?
If your domain name was registered through Network Solutions or Register.com, Eserves will send the transfer request. You will then receive an email asking if you wish to have your domain name transferred. Eserves will also detect if your site was not registered with Network Solutions or Register.com and will send you an email explaining what you have to do to transfer your domain name.
- Will I see any downtime if I get my domain transferred?
No, you will not see any downtime. Domain transfers usually take a couple of days to complete. While some end users may be visiting your site at its new location, others may still be receiving old information and are being routed to your previous host. During this time, it is best to stay with your old hosting provider until the domain has been properly transferred and is pointing to Eserves's servers.
- What if I want to buy a site but don't want to transfer my domain?
You do not have to transfer your domain. When you order the site, choose "No" when it asks you whether you wish for Eserves to take care of your domain name registration. You may then transfer your domain name at any time.
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