At Eserves, we always encourage our clients to send us feedback on how they feel about our company and to tell us what needs improvement, and what should be change.  We believe that our customers act as veritable touchstones of our service. What better than to read their own words to help you make a wiser decision and what better then a company who is always rethinking itself from the feedback of its customers.   To know more about Customer's Choice Commitment at Eserves click here >

Note: all these comments were unsolicited. Our customers send them in from time to time.  If you want to write a review or if you have any suggestion to help us improve our Web Hosting and Dedicated servers offering please send us your comments or suggestion to Services@eserves.com .




United-Nations Organization ( ICAO Dedicated Servers)

You were asking Thomas about the performance of our shared instance of SQL, and what we thought of it. I'm impressed! It has been excellent to date. We are going to be putting the server through some serious testing next week, but I suspect everything will be fine.

Robinson Peter ICAO


Publicis for Canada Post ( Dedicated Servers for Canada Post.)

I have been a customer of Eserves for almost 1 year. In that time I have found their responsiveness and attention to detail to be impeccable. I highly recommend their service for any ISP endeavour.

Sincerely,


Gregory Joseph Caturay. Publicis

Daymler Chrysler  ( Serveurs dédiés )

We wish to inform you that we are extremely satisfied with our dedicated servers and your services.

Michel Arsenault, Daymler Chrysler Corporation.

 

GoSkyLine.net

I must say that I have been EXTREMELY pleased with Eserves since signing up in June 2003. Our old server ran relatively trouble free and you guys have been quick to respond to any issues that have arisen.

Friedman Brian

landlords.org.uk  United Kingdom ( Website Hosting )

I just got the free transfer from the Refugee program offered by Eserves, the help I received was great. Quick, Accurate info, and a quick resolution to the problem.  I really appreciate the High Quality of assistance I receive, whenever there is a problem.

Thanks, your efforts do not go Un-noticed.
lee hatherell

yardly-holdings.com United States ( Web Host and Dedicated Web Server )

I've dealt with many online companies...and two hosting companies... I switched from Hostway where I was very unhappy with their level of service and support for the "little guy" even with a dedicated plan. I'm very happy I made the switch to Eserves.  Eserves.com has given us the BEST service and support I've ever experienced online. Not only is it friendly and helpful, it is QUICK!! I can't say enough about Eserves's Web hosting and Dedicated servers customer service!  

Thassanee Dathong

Nexarm.com Div France U.k. ( Dedicated Hosting )

I just wanted to take a little time to let you guys know how much your customer service means to me.  I send an email last week suggesting you guys to add more information about adding sub domains on your site and I found that you just did it.  Maybe, you guys thought that I bring a good suggestion but still I see that you are open mind for improvement and that you first listen.

If a solution has not been found right away you guys stick with me until the problem is resolved and that is a thing of the past with a lot of companies nowadays.

You all deserve a pat on the back for being there for your clients and for showing other companies it is possible.

I am so pleased my web hosting is with you and I am so thankful I found you.

Christophe
Nexarm Ltd.

imagempire.com  United States ( Dedicated Servers )

Hosting through Eserves is just a an excellent experience all around: high-speed access servers, easy to use control panel, prompt and polite customer service. In my two-year experience with Eserves there was not a single time to find our site down, nor we did receive complaints from our visitors of not being able to access it for any reason. Top recommendation for any website owner looking for reliable and professional Web hosting.

Price, Rebecca
Design FAM Inc.

 

tamtamtbwa.com  ( Web Hosting )

Your suggestions worked perfectly. Our Corporate Website is running just fine now. I know the last week or so has been a real pain for you, since I have been doing some major changes on my website, as well as one of my customers websites. As always, I really appreciate your help and wonderful support.  The ad runs tomorrow. I finally got my website updates done, just to find out that the FrontPage extensions were "not supported" according to Microsoft FrontPage when I tried to publish my website at 10:30 p.m. EDT. I sent an e-mail to your tech support, and you responded within 10 mins. I know your support is great, but I didn't expect to get such service on a Friday night at almost 11:00 p.m.

I just wanted to let you and your superiors know that I appreciate all the help you have given me over the years. Any of my customers that ask about a truly reliable web hosting company will hear that Esrves Hosting is the best.

This is the third letter over the years that I have sent, and I have yet to have a complaint. Keep up the good work!

B Mittelhammer
TamTam TBWA Inc.

Projetsautochtones.com  Quebec-Canada ( Dedicated Servers )

Just a note of sincere thanks for your service thus-far. We are a non profit organization in Canada in need of a reliable, helpful web host that will cater to our needs. Your customer service staff has been excellent in that way and we are extremely grateful. Being a non-profit organization, we were searching for a web host that could possibly give us some kind of a discount. This would allow us to share information with our members, without using all of our saved funds paying for the web site. Eserves Hosting has always responded within the day to our many questions and concerns and we were delighted to hear that not only would you be able to help us, but that you offered us your some very interesting discounts!  We are completely convinced that your company was the way to go and we look forward to many years with you. Eserves Web hosting and Dedicated servers, thank you again! We definitely will be recommending your company to everyone! 

Emmanuel Morin (President)
Projets Autochtones Quebec Inc.


Hotel-montreal.net Montreal-Quebec-Canada ( Web Hosting )

Because of you guys Hosting has never been so easy.  I'm having a lot more success on your servers than on the one I had before at ServerBeach - Your servers are very reliable but more over I never thought it was so easy to host a website.

Genevieve Couture
Hotel Montreal

Leroberval.com ( Web Hosting )

eserves.com has provided with better service than just about any business I'm presently dealing with. It's refreshing to deal with a competent company for once.  I really don't know how to thank you.... This is what I call a Competent service with a smile...

I would like to thank you again and all the rest of the Eserves Web hosting and Dedicated servers team for a job well done and one very satisfied customer.

Alain Charron
Hotel Le Roberval

gmpass.com  ( Dedicated Servers )

I am greatly impressed with the ease and speed of the account creation process with you. The process is extremely intuitive and your site lends helpful information along the way, especially when filling out information that is technically oriented.

Thank you so much for providing such an efficient and professional service.  With the efficiency of your account creation process and the quickness shown in answering the few questions I've had along the way, I hope you have success (and expect you to!) for many years to come.

 Technologies Solutions, SA, Inc.

reliablesupplies.com  ( Dedicated Servers )

I have been contacting your company quite a bit over the past few days with questions, and you have all been extremely helpful, fast, and efficient. Keep up the great work.

You Yen Wu


mindseyeview.com ( Web Hosting )

Your customer service response time and helpfulness is absolutely first-rate!

Loren G Tindall


rentagon.com  ( Dedicated Web Servers )

I will defnitely have to tell people about Eserves when they ask me where they should host their pages. You guys have excellent service, support, price, bandwidth, etc.

brian Vidas

lacosteconcepts.com ( Web Hosting )

I have been with you for a while now and you always respond quickly to my questions and provide really good help. I teach web development classes at a local college and recommend your site to all my classes/students to use your services for hosting. That's my little way of saying Thanks. Thanks again and keep up the good work.

Jude Lacoste
lacosteconcepts.com

cgips.com  ( Dedicated Servers )

Your service has always been prompt, clear, and efficient

Claude Giguere


CastleJB.com  ( Dedicated Servers )

Thank you for responding to my message. The expertise, guidance and follow-up of Eserves's excellent technical support personnel is always appreciated.

June Burke

Ristoklint.com ( Web Hosting )

Who knew? There still is something called customer and technical support! It is great to have a host that takes pride in answering your questions promptly, instead of sending out meaningless, automated replies... It saves so much aggravation! Keep up the great work!
-Risto Klint


BrandedTechnologies.com ( Web Hosting )

Just writing to tell you that in my experiences with hosting companies.....you rock.

Emma Moore

HospitalityManagementSolutions.com  ( Dedicated Servers )

Excellent hosting, superb customer service and great prices. I have several domains hosted with Eserves and I just added another one. I have tried other services but when I had a problem they where unreachable or the site was down often. Eserves is a problem FREE host and I would reccommend their services to anybody in need of hosting.

Rene van't Verlaat

BrendasBlessings.com  ( Dedicated Servers )

Thank you so very much! I have enjoyed my relationship with Eserves. Though my site isn't a "big business", you have made it very easy to take care of the "business" end of it. Thank you for taking care of me and making it so easy. Also, thank you so much for your quick response! I figured it would be next week sometime before I heard ANYTHING from you! Really surprised to heard not only one but TWO messages today!

Brenda Brazell

Ks-Kreations.com ( Web Hosting )

You are always so wonderful and helpful. I've recommended Eserves to several people. I know of one lady who switched to you guys because of my recommendations and she couldn't be happier!

Big hugs and thanks!!
Kathy Turza

WNGLAOR.com ( Web Hosting )

Thanks for the generous help and as always if I have anyone else that wants a webhosting company as with http://www.wnglaor.com I will send them to Eserves because the service is EXCELLENT!!!

Glenn Weldon

Emedia-Solutions.net  ( Dedicated Servers )

You guy's are top notch in my book! I'm sure that it won't be the last time you hear from me but maybe not for awhile...Thanks again

Roger

VirtualVisionDesign.com ( Web Hosting )

Thank you very much. I've worked with you folks for a couple years now, and you know why? Your customer service is EXCELLENT!

Becky

EdiGuyConsulting.com  ( Dedicated Servers )

Thanks for your prompt reply. You do provide a great service at a great price.

Allen Hoffman

Ableix.com ( Web Hosting )

Thank you for your prompt action! May I take this opportunity to say that I find your response time and quality as simply one of the best that I have experienced! I appreciate it all the more as your web-hosting prices are also so reasonable and affordable. Thank you very much!

Navneeth

OlivierHouse.com ( Web Hosting )

Wow! Even with no functional knowledge of html whatsoever, I was able to fix our mail with the tutorial in the link you gave me. You have no idea how much I appreciate it. Thanks!

Bobby Danner

Anonymous,  ( Dedicated Servers )

To date we've had only good service from your hosting applications. We look forward to referring business to Eserves in the very near future.


Cyber-Gish.com ( Web Hosting )

What I really like about Eserves is that while it offers many advanced features for state-of-the- art websites, the basic needs of your average homepage designer like myself are supported with a standard portfolio of services. I went for the Eserves Eternal account for a lifetime of hassle free hosting, and boy am I happy I did! My site was up and running in no time, and it has never been down since I can remember. Perhaps what makes Eserves really shine is their prompt and professional service. If you have a question about anything, are inquiring about a feature, need a new Perl Module, or just want some down-to-earth personal advice, send a simple email to technical support. In no time you will receive a response, sometimes within ten minutes! Whenever someone I know is looking for a good web host, I never hesitate one second to recommend Eserves as the one and only place to try.

Kiffin Gish

RIInternet.com  ( Dedicated Servers )

My business partner and I started a web hosting and design business after recently receiving our Associate's degrees. We've been through 4 other web hosting companies in the past year because of poor tech support, slow servers, confusing control panels and uncooperative customer service reps. We've been with A-Plus for over a year and during that time our sites have been running perfectly, we've gotten fast, high quality tech support and we love the control panel, which lets us manage our business from one central location.

John Lynch


1stResumes.com  ( Dedicated Servers )

I want to thank you for the recent help with my Web hosting accounts and domain registrations. I am now convinced I made the right decision to move my accounts over to Eserves. I've operated my own Web sites and served as Webmaster for clients' sites for over 6 years and none of the other hosts I've worked with have ever given me the level of customer service and fast responses that I get from you guys. Although my previous host was one of the biggest Web services hosts on the Internet, the typical response time to my requests for support ranged anywhere from 3 days to a week. I once waited 3 days to get a response to my message that my site was down!! You guys respond in an hour or less. Unbelievable! It's like I have my own personal tech support guy just sitting around waiting to help me when I need it.

Everyone who operates Web sites knows that problems and glitches occur no matter who their host is. Stuff just happens. The key is finding a host who is responsive to these problems when they occur, who resolves the issue quickly and, most importantly, and who keeps the client updated with what is going on. Eserves is such a company and you deliver this level of support at about 25% of the hosting cost of my previous host.

Steve Burt

IowaMoms.com ( Web Hosting )

I've hosted IowaMoms.com through you for the past 2 years and tell everyone I know looking for web hosting about Eserves. I've worked with a couple of hosting companies before you and they don't even compare. You all are the BEST, and I'll never host through anyone else. Keep up the great work .... it is appreciated!

Wendy Crumbo


Anonymous ( Web Hosting )

Once again, your prompt response and technical support has been overwhelming and your last response to me proves it. You're definitely one of the best!

I definitely would recommend your services to my business friends in need of a website host. Thanks once again and keep up the good work which have satisfied me since the start.

Internetidiot.com  ( Dedicated Servers )

You guys are awesome! I just realized that Eserves hosting has added additional email accounts, disk space and php capabilities to my Eserves Eternal plan!

Excellent host! Keep up the good work! ;p

Donald Lim


Umn8.com ( Web Hosting )

We all know there are literally thousands of web hosting companies available, each touting great service, fast response times to problems, etc. The fact of the matter is that no one can ever really know how problems will be handled until they actually happen. Your professionalism...demonstrated to me your full time commitment to your customers! Others may promise...you guys deliver... This is not the first time I've been impressed with you folks, either. You have taken the time to promptly answer questions I've emailed, even though my questions may have been outside of the scope of your responsibility as a web host. It's a great feeling having your technical expertise on my side!

Richard J. Kennedy


Castlerockinfo.com ( Web Hosting )

After my first year With Eserves I am quite pleased with the price and service I have received.

Mike Peters

Emricko.com ( Web Hosting )

I would just like to comment on the excellent staff and service at Eserves. I have not yet been able to pose a question that could not be answered. All my 'web' friends are aware of Eserves, and I already been able to convince a few to start or even switch to Eserves. Thanks again and keep up the Eserves work (and service)!

Tommy

Evickery.com  ( Dedicated Servers )

Thank you for your great hosting service! I'm very glad I signed up with you folks. I've never had a problem or a moment of down time.

I shopped around before signing up for a "pay" hosting service, and Eserves was definitely the best value. Now that I've been with you all for a year, I can add that you provide the best value AND great service. Keep up the good work.

Geoffrey Vickery


Anonymous

Thank you, Eserves has been a very positive experience from the very first. I feel as though this has been a true value for my money, and I am always amazed how prompt you guys are in responding to my inquiries!

SilverCycling.org  ( Dedicated Servers )

I was amazed at the quick and continous responses... [Setting up my page was] fun and challenging...I was a challenge [for you]!...[Thanks] for hanging in there with me.
Thanks for hanging in there with me.  Your quick responses were greatly appreciated!

Ted Siefkes
One Happy Customer!

MGshareware.com

Thank you for your support. I must say I am very impressed by your quickness in the tech support [answers].

Maurizio

Anonymous

Thanks for your help and trust. That says a lot about your company and the people who move it forward. I think you now have a client for life =)

Izzywebs.com  ( Dedicated Servers )

I'm extremely impressed with Eserves thus far... I've done 1st level support myself, [and] know it is a thankless task...you are the best I've ever seen or dealt with.

Mark Boyd

 

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